TailWag sends personalized report cards, appointment reminders, and review requests — automatically — so you can focus on the dogs.
Clients leave after a bad week with zero feedback. By the time you realize there's a problem, they've already gone.
Your Google rating stuck at 4.1? Only complainers leave reviews. Great experiences disappear into silence.
No-shows cost $35–50 each. Without confirmation, slots stay empty. Forget about a full calendar.
AI writes a personalized message from staff notes. Sent same day.
Appointment confirmation with YES/NO. No-shows flagged before they happen.
After great visits, happy clients go to Google. Unhappy clients come directly to you.
Up to 25 dogs
Up to 60 dogs
60+ dogs
"TailWag completely changed how we communicate with clients. Our Google reviews went from 4.1 to 4.8 in three months. Parents feel genuinely connected to their dog's day."
"We were losing $200–300 a month to no-shows. The automated reminders with YES/NO confirmation cut that in half. It's basically a free staff member."
"The fact that unhappy clients can tell us directly instead of venting on Google is worth the price alone. We've fixed problems before they become 1-star reviews."
"Running a daycare is exhausting. TailWag handles the communication so I can focus on what I love — the dogs. Simple as that."
There's an old expression — the tail wagging the dog — used to describe when something small drives something much bigger than itself. At TailWag, we took that idea and made it our mission. A single text message sent at the right moment — a report card that makes a pet parent smile on their lunch break, a reminder that prevents a missed appointment, a review request that arrives just as a client is still glowing from pickup — these are small things. But small things, done consistently and done well, drive enormous outcomes. More trust. More loyalty. More five-star reviews. More revenue. The tail wags the dog. Good communication creates happy clients. Happy clients create a thriving business. And a thriving business creates the freedom that every independent daycare owner started working toward in the first place.
A wagging tail is the most honest signal in the world. Dogs don't perform happiness — they just feel it, and their whole body shows it.
That's the standard we hold every message TailWag sends to. Not automated. Not generic. Not something that sounds like software wrote it. Something that sounds like the person who loves that dog wrote it — because in a way, they did. The staff member who spent the day with Buddy knows he was playful and ate great and finally made a friend in the yard. TailWag just makes sure his family hears about it before dinner.
When pet parents receive a message like that, something happens. They feel it. They trust you more. They tell their friends. They stay. That's a wagging tail. And that's what we're here to create — for every dog, every visit, every day.
Questions? summer@usetailwag.com